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Dancewear, Dance Shoes, Dance Sneakers, Ballet Uniforms, Leotards, Jazz Pants, etc

About Us The Dancers Shop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at mail@thedancersshop.co.uk

Making A Purchase

Making a purchase could not be easier. Just browse our shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

We accept all major credit and debit cards and Paypal. Or you may post cheques and postal orders.

You have the right to cancel within 14 working days; you will be refunded the full cost of the goods as soon as we receive them back unused; We do not refund postal charges.

Shipping And Handling

Please note that the shipping and handling costs will be calculated according to the weight and added to the order value when you enter your payment details.

Sorry but we will not deliver goods to an address other than the cardholders billing address.
If you wish to make special delivery arrangements then either telephone 01256 886368 or e-mail us mail@thedancersshop.co.uk.

All UK orders are sent by either Royal Mail recorded delivery or courier depending one weight of order, for orders outside the UK we usually use Royal Mail International recorded delivery.

Where available International orders will be sent via AirSure, a faster method that can be tracked to your door.
If AirSure is not available then we will use the International Signed-For postal service.

Delivery Schedule

We will normally process your order within 3 working days, however please allow up to 28 days for delivery.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All quoted prices include VAT where applicable.

Credit Card Security

All credit and debit card transaction information is handled by SagePay and all information passed between The Dancers Shop and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted.

You can pay with money held in your PayPal account or use another payment method such as a credit card, debit card or your bank account via the PayPal system.

We know of no documented cases of credit card fraud using our shopping system over the internet.
We do not see or store any credit card details ever.

Guarantee

The Dancers Shop would like to guarantee your satisfaction. You may cancel your order within 8 days of your receipt of the goods, and we will refund to your card within 30 days of cancellation.

We aim to respond to all complaints within 5 working days, we will also endeavour to keep you informed throughout the process. Your statutory rights are not affected

Reaching Us

If you need to reach us, please email us on mail@thedancersshop.co.uk, alternatively, you can call on 01256 886368 (International +44 <phone without first zero>)

Privacy Policy

The Dancers Shop do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.

The Dancers Shop is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and according to the Which Web Trader Code of Practice If you have any requests concerning your personal information or any queries with regard to these practices please contact data@which.net.

Information collected; We collect the information you supply to us through enquiry and registration forms and every time you e-mail us. We also collect information automatically about your visit to our site. The information obtained in this way is only used in aggregate form and as such cannot be used to identify you.This aggregate information is used to build up marketing profiles aid strategic development and audit usage of the site.

We do not send out any unsolicited marketing material to existing or potential customers.

Returns Policy

You may cancel your order within 8 days of your receipt of the goods, and we will refund to your card within 30 days of receiving the items unused. Your statutory rights are not affected.

We are happy to exchange unused items within 14 days, however the new items will incur postage charges.

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